Frequently Asked Questions
What is Cybersecurity Awareness Training?
Technology quickly evolves constantly, and so do the attacks and the criminals who operate them. We may laugh at the occasional spam email but unfortunately it only takes one mistake to cause devastating consequences.
Having staff and stakeholders learn how to, and actively practice, protecting their data is a critical part of every business today.
A phishing email can enter arrive at any time, and it is up to an individual trained and prepared to respond correctly. Managing a team can be a challenge, give them the needed tools can help keep them on the right path.
How can Cybersecurity Awareness Training Help?
Cyber security awareness training can help in several ways. This includes:
1. Training Everyone in The Fundamentals Digital Hygiene
As with anything, it all starts with the fundamentals. Everyone needs to know how and why cybersecurity works, the risks associated with cyberattacks, and how to protect themselves.
One of the basics is defending against social engineering attacks. Understanding the tactics cybercriminals use to target them specifically, goes beyond discussing clicking on links or opening attachments.
It is important to educate staff on safe browsing habits, the use of complex passwords, multi-factor authentication and avoiding public or free Wi-Fi hotspots.
2. Teaching Your Employees How to Spot a Phishing Email or Call
Phishing emails or phone calls are one of the main sources of cyberattacks today. Cybercriminals use phishing emails that appear to be a legitimate source, maybe even inside the company, to persuade individuals into providing sensitive information including usernames and passwords.
These emails are crafted in such a way that it is difficult for and untrained person to recognize them them as a cyberattack.
Conducting cybersecurity awareness training can help employees learn how to spot emails or calls targeting them and avoid providing sensitive information that will put them at risk.
3. Teaching Your Staff How to Report Security Breaches Effectively and Promptly
Cybercriminals target small businesses and organizations because they usually do not have any security measures in place. A simple hack could leave these companies vulnerable not only to cyberattacks, but the potential financial losses due to data breaches or leaks.
Group Pricing
Our prices vary depending on the complexity of the project and the time required to prepare and deliver a program.
For basic on-site training programs and instructor-led virtual sessions, you can determine the price of a course by referencing this guide.
We price keynote and meeting facilitation by the event, and consulting projects by project stage.
Transparency is a cornerstone of our work. We will always tell you who we calculate what we charge.
On-site Training Fees and Frequently Asked Questions
On-site Training fees:
Participants Half-Day Full-Day One-and-a-half Day Two-Day
Up to 18 $7,200 $9,200 $12,900 $18,800
Up to 24 $9,700 $12,700 $15,600 $19,500
From time to time, our fees include the facilitator's travel. Please contact us about your location. Where travel is not included, please plan on a travel allowance of approximately $850 for programs lasting up to one day. For longer programs, add $350 per day.
For more than 24 Participants, please call us.
On-site Training Prices Schedule Notes
On-site training is training delivered to a private group at their location.
Coursed are priced per group, not per person.
Fees charged are for on-site training and do not include facilities or catering services.
All prices are quoted in United States dollars
Prices quoted on the chart are for training delivered in the continental United States. For Alaska, Hawaii, Puerto Rico, and Canada, the cost is the daily rate plus $,1,700. For other locations, please contact us.
Answers to General Questions About On-site Training
How long are your on-site sessions?
Our half-day programs fun three hours (e.g. 9am-12pm) and our full-day courses seven (9am-4pm). We will work with your scheduling requirements to determine the exact timing for your program.
Our workday is from 8am – 5pm. Can you extend your session to fill that time?
Only in the rarest of circumstances will we accommodate this request. Experience as taught us that longer days do not equal more effective training sessions.
What is the maximum number of participants I can put in each class?
Over the years, we have learned what size group works best for each of the courses we offer. If you have a large group, please call us, so we can learn more about your needs.
I want to train one group in the morning and another in the afternoon on the same topic. Do I pay for two half-day sessions?
No. We charge you for the full-day rate for the total number of people in attendance.
I am interested in one of your two-day programs. However, my group can only devote a half day to training. What can you do for us?
Forcing a two-day course into a half-day time slot reduces the likelihood that the program will work as designed. That said, please contact us to discuss your objectives and timeline. We may be able to modify a course to accommodate you.
What do you provide, and what are our responsibilities?
Depending on the program, we will either ship handouts or send you a short PDF for you to duplicate for your group.
To run interactive sessions, we prefer seating configurations that allow for team interaction and problem-solving
Do you sell products in class?
We are happy to recommend a resource if asked, but we never sell products during classroom time.
May I speak with the instructor before the session?
A big part of this business is fit. We strongly encourage you to speak with your instructor before the session.
I found a course I like, but I only have one person to train. Do you offer public programs?
We specialize in training for groups, but do offer individual courses.
Answers to Questions about Tailoring
I have reviewed your outlines, and I want certain elements from a few of them. Can you create something for me?
Your instructor will work with you to determine your course agenda.
I want something you do not offer. Can you create a program for me?
Please contact up about custom course crafting.
Answers to Question about Materials
Where do you get your training materials?
We design our courses in-house. Occasionally, we will use external resources to supplement our offerings.
I am a consultant, and would like to purchase your materials to used with my own programs. Do you sell your content?
We do not sell or content to other training providers.
Do you offer a train-the-trainer model to corporate clients?
On a case-by-case basis. But as our subject matter is time sensitive, unless the organization's internal trainers regularly train with us, the materials can become ineffective.
Answer to Question About Pricing
Will you work with me on pricing?
As with any professional service firm, we do not run specials or discount our services. For less expensive options, consider our virtual training session.
Another company offered to do the same kind of training for half of what you charge. Why is this?
We can not comment on why other charge less or charge more. We can tell you are instructor are highly experienced and command fees beyond those paid for beginners.
Do you offer a discount if we purchase several courses from you?
Yes. If you schedule and pay for multiple courses in advance, we offer a 5% discount.
We are an existing client, and your prices have gone up. Will you honor the rate quoted to us last year?
Usually. Our goal is to maintain relationships with our clients. Please contact us.
Answers to Questions about Content Ownership
Once you have delivered a program for our organization, do we have the right to continue using your content to deliver our own training sessions?
No. The fees shown on the pricing chart are for course delivery. They do not cover content ownership. Without prior permission, it is not acceptable to hire us for the purpose of copying our work. Also, the content does have shelf-life and as tactics and technology we find ourselves continually updating the courses.
Virtual Classroom Training Pricing and Frequently Asked Questions
Virtual classroom courses are instructor-lead programs delivered via Zoom or other virtual platforms.
We price our virtual training courses by the segment.
A segment runs between 90 minutes and 2 hours.
While most of our virtual classroom courses consist of one segment, some include as many as six. Please reference specific course outlines to determine a programs’ length.
All virtual classroom programs must be paid for in advance of delivery.
Virtual Classroom Training Fees
Participants Virtual Training Segment.
Up to 18 $7,400
Up to 24 $9,700
Answers to Question About Virtual Classroom Training
How long are your virtual training sessions?
Virtual session segments run between 90 minutes and 2 hours. While most courses are single-segment offerings, some of our programs comprise multiple segments.
What are the technology requirements?
For optimal results, each participant needs a computer with a high-speed internet connection, a microphone, and speakers or headphones. Ideally, those computers will also have some form of webcam. For groups in the same office, we find the experience works best when people are not in the same room, have individual laptops and are on camera.
Facilitation and Keynote Speaking
Facilitation
Executive retreats, strategic planning meetings, and gatherings to address workplace change often require a skilled facilitator to craft a framework and guide discussions. The rate for a facilitator is $5,000 per day.
Keynote Speaking
If you are looking for a keynote speaker for your next event, we can pair you with someone who will engage, entertain and educate your group. Keynote presentations range from 45 minutes to an hour. Our Keynote speaking rate is $7,500 per day.
For more questions to schedule your training today, call us at (800) 905-3401 or email us at training@tsg.nyc or click the link below.
